Archive for the ‘communication’ Category

February 3, 2012

Leading With Estrogen

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It’s time to have more estrogen in the leadership ranks. When I entered the workforce in the last century, I was considered a “feminist” because I hyphenated my name and then because I preferred “Ms.”  I was told that  women couldn’t or wouldn’t be able to handle the pressure, make difficult decisions or understand complex [...]

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January 19, 2012

Being in BED is a Breeding Ground

“We got it done, but it was ugly,” the manager said, shaking his head in disbelief.   Miscommunications, lack of communication, an inexperienced team leader and management on vacation resulted in cost over-runs exceeding $50,000, delayed implementation and loss of customer respect and confidence.  The manager lamented that this was not an unusual experience. It happened [...]

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December 4, 2011

A Failure To Communicate Can Be Costly

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    What happened when managers didn’t communicate?     Productivity dropped 75% from 4.8 hours/day to 1.2 hours/day      Social chat and gossip increased more than 100% from 1.5 hours/day to 3.2 hours/day Shocking, isn’t it?  But hold on to your hat… Those are stats from a 1997 study by the Bureau of Labor Statistics. [...]

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November 27, 2011

3 Tips to Keep Gen Y From Jumping Ship

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63% of your employees plan to leave their jobs when the economy improves. Under 40 and Out According to a recent survey, the majority of Gen X and Gen Y employees plan to jump ship and are actively looking to change jobs. Question 1: Do you care? Question 2: What are you doing to retain [...]

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September 20, 2011

Bring Your A – Game

If you were asked to bring your “A-Game” to work, every day, what would that look like?  And more importantly, what would be the results? Think about it.  How would this change in attitude and behavior make a difference? What would you be doing differently if you were performing “at the top of your game”  [...]

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July 27, 2011

Too Many Chefs Spoil the Soup

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There’s the story of the husband and wife who are both gourmet cooks. The husband is planning a meal for dinner guests and the wife says, “Oh! That sounds good! And if you add XYZ, and make this sauce and prepare the vegetables this way… it will be fabulous!”  She even put all the ingredients [...]

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May 6, 2011

Imagine a Win-Win World

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Radical Collaboration. Imagine a world filled with “Radical Collaboration.” That was just one of many themes during the recent 5-day TED Conference where a chef-activist, a deep sea explorer and street artist explored what that meant to them in their worlds. What would Radical Collaboration look like in your world? How would Radical Collaboration change [...]

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February 7, 2011

The “Non-Interview” Interview

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“I won’t hire him because he couldn’t get the ketchup out of the bottle.” That was the explanation the manager gave Human Resources for not hiring a market research analyst.  Horrified and aghast, they complained it wasn’t a fair reason. Consider this… During a luncheon interview, the candidate for a market research position attempted to [...]

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January 17, 2011

What’s Your Participation Style?

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How do you participate? At work, at home, in meetings… in life? Many think of participation in terms of sports or games: being a good team player, “playing fair.”  But participation goes way beyond the court or field. Consider that your participation has a direct impact on the results you achieve and the life you’re [...]

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December 2, 2010

Turning Delegation from D’oh! To OOHH!

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“D’oh!”  That’s what Bart Simpson says when something goes wrong. Why is delegation one big “D’oh!” for a lot of people? There can be some fear about delegating tasks or projects because without proper planning, a lot of things can go wrong.  How often have you said something like this? “I can do it faster.” [...]

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