Archive for January, 2012

January 19, 2012

Being in BED is a Breeding Ground

“We got it done, but it was ugly,” the manager said, shaking his head in disbelief.   Miscommunications, lack of communication, an inexperienced team leader and management on vacation resulted in cost over-runs exceeding $50,000, delayed implementation and loss of customer respect and confidence.  The manager lamented that this was not an unusual experience. It happened [...]

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